Dawnproof Support

How does Dawnproof Fixed move?

One continuous honeycomb shade moves horizontally and gathers at the selected side.

Does Dawnproof Fixed need electricity?

No. Fixed moves manually with its leading rail, so there is no motor, battery, charging cable or app.

What makes Dawnproof Fixed a blackout system?

The shade closes inside a fitted perimeter rather than hanging in front of the window, helping manage the edge light ordinary curtains often leave behind. Final results depend on the opening, measurements and installation.

Does the honeycomb shade help insulate the window?

Yes. Its cellular structure traps a layer of air at the window, helping slow heat transfer. The effect varies with the opening, glass, fit and installation.

Fixed or Anywhere?

Fixed is a framed, side-moving system for a daily-use room. Anywhere is a made-to-measure, two-layer blackout panel with hook-and-loop fastening that folds for rentals, travel and temporary spaces.

How does Dawnproof Anywhere attach?

Anywhere uses hook-and-loop fastening and is made to the width and height submitted with the order. No curtain rod, drilling, motor or electricity is required.

What is inside Dawnproof Anywhere?

A thickened room-facing layer and dedicated inner blackout layer form one soft, foldable panel designed for full-window coverage. Final darkness depends on measurement, edge coverage, placement and surface condition.

What needs photo review?

Inward-opening windows, unusual movement and openings with handles, locks, screens or other obstructions may need clear front and side photos.

Does the pre-production check guarantee every opening will work?

No. It checks the submitted details before production and may recommend another next step when the opening is not suitable.

Which measurements are used?

The smallest of the top, middle and bottom widths and the smallest of the left, center and right heights are saved to the order.

Should I average or round?

No. Keep the original readings in one unit and do not average them.

How do I measure Dawnproof Anywhere?

Measure the full finished area the fabric should cover and enter one width and one height on the Anywhere product page. No recess-depth, window-type or opening-direction check is required.

Where are the Fixed fastening instructions?

Use the installation guide supplied with your order. It identifies the components and fastening sequence for your system.

How do I attach Dawnproof Anywhere?

Start with a clean, dry, suitable surface. Align the made-to-measure panel around the area you want covered, then press the hook-and-loop fastening firmly and evenly into place.

What if the shade does not move smoothly?

Stop rather than force it. Check that the track is clear and the frame remains square, then send support front and side photos plus a short operation video.

When does production begin?

After the measurements and opening details are checked. Production is normally 7–10 business days after approval, followed by approximately seven business days in transit.

How long does Dawnproof Anywhere take?

Anywhere is normally made in 7–10 business days after the order is confirmed, followed by approximately seven business days in transit.

What if my window is outside the online size range?

The product pages cover the most common sizes we can accept directly at the displayed price. For a smaller or larger opening, email the finished dimensions to support@dawnproof.com for a custom size and price check.

Does the Fixed 30-Night Room Trial mean free returns?

No. Ordinary preference returns may have return shipping deducted. Read the complete trial terms before ordering.

How long is the warranty?

Dawnproof Fixed includes a 2-Year Limited Warranty for eligible product issues under normal use.